After-sales Regulations for Refurbished Machines

Note: This machine is a refurbished machine. Each refurbished machine has traces of use. This is an inevitable situation. If you mind, you can buy a brand new machine.

1. No returns or refunds will be accepted for refurbished machines unless there are special circumstances.
Special circumstances such as:

u2460If we do not ship within 7 days after you place an order (except domestic and foreign holidays) or do not have a logistics order number, you can apply for a return and refund,
u2461If the logistics problem causes the loss of parts, or the machine is damaged and cannot be used by logistics, you can apply for a return and refund,
u2462If the refurbished machine is temporarily out of stock and you do not want to wait, you can apply for a return and refund.

2. We promise to let you receive a refurbished machine that can be used. If you receive the machine and assemble it and find that the machine is faulty and cannot be used, please contact us as soon as possible. We will send new accessories from the 0verseas warehouse for you to replace for your use. If the accessories in the 0verseas warehouse are insufficient, we will send them from China.

3.

Refurbished machines only have 3 months of after-sales channels


, and the warranty channels will be closed after 3 months.


u2460 Please check the machine within 7 days after receiving it to check whether the machine is usable or missing accessories. If the accessories are missing after 7 days, they will not be sent free of charge.
u2461 The refurbished machine will no longer be free of charge after 15 days from the date of receipt, but technical questions and machine usage instructions will still be provided.
u2462 In special circumstances, we will extend your warranty period. For example, if you assemble the machine immediately after receiving it, but find a fault and cannot use it, we will send you new accessories, and the warranty period will be calculated from the time you sign for the accessories.

4.
Refurbished machines generally do not support exchanges.
If you are not used to the appearance of the refurbished machine you received and want to exchange it, you need to do so within 7 days of receiving the goods, and you need to pay the shipping cost of the exchange and the shipping cost of the machine.
Please note that the exchanged machine is still a refurbished machine.

Specifications
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1. Super high power

The world"s first 33W optical power laser engraving machine. With the latest six 6W laser coupling technology, powerful power, it can cut 18-20mm paulownia board, 10mm black acrylic board, and even 0.1mm stainless steel sheet at one time. The high-density laser can easily cut 30mm thick wood and 40mm thick black acrylic with multiple operations; it can directly engrave mirror stainless steel, ceramics, opaque glass and other materials.
2. High work efficiency

Compared with 10W laser engraving machine, the cutting speed is increased by 200%, and the cutting depth is increased by 150%. Compared with 20W laser engraving machine, the cutting speed is increased by 50%, and the cutting depth is increased by 25%.
3. The product is equipped with F30 Pro upgraded air assist kit as standard

While the cutting ability has been greatly improved, the cutting accuracy and cutting quality can also be greatly optimized.
4. Newly upgraded Atomstack self-developed 32-bit motherboard

Built-in 256-bit color scale, achieving the finer engraving result and higher contrast effect. Now your projects are no longer in black only!
5. Newly designed laser

Tired of focusing with the sheet? Air assist is not perfect looking? Surprise, the new X30 laser has a built-in tool-free focusing module as well as a built-in air-assist system, enjoy the concise beauty and cordless freedom.
6. Atomstack"s self-developed mobile phone APP

Atomstack"s self-developed mobile phone APP is now available in major Android application markets and Apple (The APP is downloadable via scanning the QR code from the manual as well). Mini size and multi-function, bringing you a fresh control experience, come and have a try!
7. The new filter panoramic glass eye protection design

The panoramic filter glass protective cover plays a very good role in protecting your eyes, filtering 97% of the ultraviolet light, you and the people around you do not need to wear goggles, you can also watch laser engraving. Reduce the cost of your goggles and the inconvenience of wearing goggles.
8. Solid and easy installation structure design

The all-aluminum alloy anodized structure design makes the machine more sturdy, and improves the accuracy of engraving. The entire structure has been designed for quick assembly, and the assembly can generally be completed within 20-30 minutes.
9. Upgraded high-performance fixed-focus laser

No need to adjust the focus before engraving. The focal spot area of the new laser is only 1/3 of the spot area of other ordinary lasers, new laser combine precision engraving and high energy cutting at the same time. The laser power of the fixed-focus laser is more stable than the zoom laser.
10. Wide compatibility

The machine can be compatible with various mature engraving software, such as LaserGRBL, LightBurn, support Win XP / Win 7 / Win 8 / XP / Win 10, and also support Macintosh Operating System (LightBurn), engraving file format supports NC, BMP, JPG, PNG, DXF etc.

11. Precise scale lines axis

There are precise scale lines on the X-axis and Y-axis to facilitate quick length measurement. 400x400mm large area engraving interval can meet your various engraving needs.
12. Upgraded compression spot coupling technology

Ultra-fine laser focus area is reduced to 0.08*0.1mm.
13. Integral screw rod

The machine uses an integrated screw rod instead of a combined coupling. The stepping motor and the screw rod are integrated, which makes the movement of the laser more precise and the coupling more sturdy.
14. New laser with knob

It is more convenient and quick to adjust the height of the laser.
15. Support offline engraving

ATOMSTACK X30 PRO configures the terminal control panel, supports offline engraving, you can carry out engraving work anytime and anywhere without being restricted by the computer.
16. The laser sintering temperature is up to 3000℃.
17. Emergency stop button

In the event of an unexpected situation, stop the machine at any time to make the engraving safer.
18. Stopper: Yes
19. Reset switch: Yes
20. Expandable engraving size

Modular design of the body mechanism, only need to replace the frame components, you can get 400*850mm super large engraving size.

Package Included